Please take a few moments to complete our survey below. Your input is important to us and will be used to help improve our level of service.

Answer each question as completely as you can, when finished click the "Submit" button below.

First Name*  
Last Name*  
eMail*  
Phone*  
Our goal is to earn an 'Excellent' rating. If you feel an area rates less, please use the comments box to let us know where we fall short so we can improve. Thanks!
The level of financial advice you received from your loan officer  
Comments  
The degree to which we met your expectations on time frames, such as loan approval, appraisal, etc.  
Comments  
The amount of estimated closing costs vs what you actually paid  
Comments  
The level of efficiency and clarity in getting your questions answered  
Comments  
Your overall experience in working with our Production Coordinator  
Comments  
Your overall experience of working with Cobalt Mortgage  
Comments  
Was this the best experience you have ever had in obtaining a mortgage?  
When we find information that would be valuable to your mortgage plan, how would you like that information communicated? (E-mail, phone, etc…)  
What suggestions do you have for improving the level of our service?  
Would you recommend our team to a friend, relative or co-worker?  
The majority of our business comes from referrals from satisfied clients. So, if you found the experience you have just been through to be valuable, who is the next person you know that would benefit from our services in purchasing or refinancing a home or investing?   
Is there anything that was important to you that we did not address?   
Testimonial: Please provide a couple of sentences that describe your overall experience with my team that we could use on our website. We would really appreciate it!   
Can we use your comments about your experience on our Website?  
If we use your comments on our website, can we use your first name and last initial with the comments? (Example: John S.)   
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